Just got back from Shark Coves Marina. Went Parasailing with a group of 11 family members. The atmosphere was fun, intimate, and family oriented. None of us had been parasailing ever. We all had an absolute blast. We even sailed our 3 yr old and he absolutely loved it. Fun, safe, and totally met and exceeded our expectations. I would totally recommend and would go again. Thanks crew for an epic day!
While we drifted in the sun and heat waiting for someone to come which was a guy on a jetski with tools. I couldn't help but think to myself. This company would rather let people risk heat exhaustion and potential heat stoke then send a boat to allow people to go back to shore and get a refund. Because let me tell you whether your experience is bad or really bad...once you go up you will never get a refund.
I called the night before and told a gentleman that another location had a price of 800ft for $60. He said I can do 800 for $69 if you book the 10:30am trip for tomorrow.
I then told my husband because it was a heart index of over 100 that day to ask if they had any bottles of water. They gave out 3 bottles of water!
Love the parasailing!!! I have been going for5 years of great service !
We floated out there for over an hour. The younger kids got so hot they asked to jump in the bay. The guys on the boat said fine. Just put on life jackets. This is when I saw there were not enough life jackets for all of us the boat...big mistake in case of emergency.
I felt very bad for these two guys on a boat. That the people that manage this company did not stock water, tools or enough life jackets on this boat. Which I'm sorry but it's a big no no. I came home after being stuck on this boat for 3hrs and yes I had heat exhaustion. I did not fully recover from the effects of it until Monday night.
The actual ride in the parasailing was a great experience. The two gentlemen we had with us on the boat were fantastic as well.
After the trip I noticed we got charged the full price not the $69. When I called for a partial refund he said he could do it but I would need to bring the card to be swiped. Which I was amused because they didn't need to phsyically have my card to run the entire amount again with tip but you need it for a partial refund.
Got out on the boat at 10:30 went up. And then a crab pot gets stuck in the boat.
Jetski outing with Grandson. Great time, good equipment and friendly staff.
Here is what went wrong:
Me and my family wanted to go out and have a fun day on the water, but our experience was terrible. The staff there doesn't know what their doing ,and if you decide you don't want to do something they will not give you your money back. Would not recommend.
Shark S Cove Marina is a US Travel Agency based in Selbyville, Delaware. Shark S Cove Marina is located at 38931 Madison Ave, Selbyville, DE 19975, USA.
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